Get Your Billing and
Payments on Time!

Kenneth McKay

AR Rescue is such a fitting name.

I had allowed my company’s financial department to go off the rails and turned over my entire accounting department, billing department, and CFO. ARR jumped into the billing role alongside an evolving accounting department and worked closely with everyone in my company to completely revamp how we manage our revenue cycle. ARR’s expertise increased our organizational understanding of factors affecting our revenue cycle. They helped us update all patient accounts in our Electronic Medical Records system and match those account receivables to Quickbooks. They undid shortcuts our previous biller implemented and helped us develop systems that generate accurate, timely, customized billing reports every month. This has brought clarity to our perception of programs’ sustainability, which has allowed us to update productivity goals so sustainable programs aren’t subsidizing programs that aren’t. By now, we’re working with ARR to update our contracts with payors in ways that support our preferred clinic flow and reflect our unit cost. Trust is like a tree. It takes time to grow and can be cut down in an instant. If you give ARR the time to build trust with your organization—being patient, allowing them time to do their thing, and making necessary operational adjustments—you will not regret your decision to go with ARR as your partner in billing, credentialing contracting, and compliance.